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Posted
Posted Dec 30, 5:08 PM
i am using the compu live 1024 ec , with the sept 29 2009 update on windows xp with 512 ram


i set up the key board keys as triggers for my light

space bar = black out

z = for all lights on
x = for white
c = yellow
v = red
b = greeen
n = blue
m = purple
, = pink

last night for awhile they were working fine
but then after awhile the triggers z x c v b n m , stoped working the only thing that would work was the spacebar to turn off the lights unless i took the mouse and clicked on that one light button to make it come on then use the space bar to make it go off..

but i could only control that one color light untill i picked another color with the mouse clicked on it then that light would work with the trigger and the space bar to turn it off and so on and so fourth

any ideas ? i added pics





http://i667.photobucket.com/al...vv39/ssedj/shot2.jpg
 
Posts: 214 | Registered: 12 February 2009Reply With QuoteReport This Post
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Version date of the compu live software? Computer specs?
Let me know. sincerely,


James D. Keeley
Elation Professional
Compu Live/Show/Art 1024/Emulation Tech Support.
Photobucket
 
Posts: 4102 | Location: Wausau,WI | Registered: 07 January 2007Reply With QuoteReport This Post
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sept 29 2009 / windows xp 512 ram

This message has been edited. Last edited by: sonicdj01,
 
Posts: 214 | Registered: 12 February 2009Reply With QuoteReport This Post
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Hmm I honestly don't know what could cause this. This is a first. it is just the triggers that stop working? nothing else at all? Do you have your screen saver off? is there a wifi connection on when you are running lights? anything that could take up computer resources?
Sincerely,


James D. Keeley
Elation Professional
Compu Live/Show/Art 1024/Emulation Tech Support.
Photobucket
 
Posts: 4102 | Location: Wausau,WI | Registered: 07 January 2007Reply With QuoteReport This Post
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no none of that reset computer reset lights ..

when i press the button on the computer this is a light on thekey board that show when you press a key and that light on the key board blinks letting you know that a button was pressed . so i know the key board is responding
 
Posts: 214 | Registered: 12 February 2009Reply With QuoteReport This Post
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jingles is there anyoew else to ask about the troubles i am having with the triggers ?

i would really like to get full function of this program
 
Posts: 214 | Registered: 12 February 2009Reply With QuoteReport This Post
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Yes there is. I will talk to them on Monday and let you know. I appreciate your patience.
Sincerely,


James D. Keeley
Elation Professional
Compu Live/Show/Art 1024/Emulation Tech Support.
Photobucket
 
Posts: 4102 | Location: Wausau,WI | Registered: 07 January 2007Reply With QuoteReport This Post
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Does exiting and rebooting resolve the issue?

Are the triggers case sensitive? That's an easy and annoying gotcha issue if that's the case. And if is, that's a frustrating one as it's not entirely logical.


--
Chris Pickett, owner of Studio42
916-601-7089
http://www.studio42.com/
Due to high call and volumes, calls are most often returned on a fee basis these days.
I apologize for any inconvenience. I'm working 100+ hour weeks!
Email me via my website for best results.
Texting is for emergencies only!
 
Posts: 325 | Location: Elk Grove, California | Registered: 15 September 2008Reply With QuoteReport This Post
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ok thats what is was the trigger are case sensitive i had the caps lock on by mistake ..

i changed them to lower case and it works fine now

thank you again support team you guys are great i bought a great program with a great support team.
 
Posts: 214 | Registered: 12 February 2009Reply With QuoteReport This Post
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haha. I knew it was something simple. Just never asked. Sonic enjoy your program.
Sincerely,


James D. Keeley
Elation Professional
Compu Live/Show/Art 1024/Emulation Tech Support.
Photobucket
 
Posts: 4102 | Location: Wausau,WI | Registered: 07 January 2007Reply With QuoteReport This Post
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Hmm, so I was right about the caps lock thing. Must be some Linux guys doing the programming, or at least using the Unix/Linux mindset(which I wish more users would follow).

Thing of it this way though, now you've got effectively twice the number of triggers available, one set with the caps ON and one set with the caps OFF.

That was a shot in the dark for me but something just trigged the "check the caps lock" suggestion.

Since I use Linux for my web hosting platform, I have some familiarity with it. My biggest issue comes when I upload new graphics and I forget to name them .jpg from the default .JPG from the camera files! It's bit me in the butt more than once.

Does your caps lock key have a light on it or is there an indicator light somewhere on a panel? I bet you'll be checking that all the time now!


--
Chris Pickett, owner of Studio42
916-601-7089
http://www.studio42.com/
Due to high call and volumes, calls are most often returned on a fee basis these days.
I apologize for any inconvenience. I'm working 100+ hour weeks!
Email me via my website for best results.
Texting is for emergencies only!
 
Posts: 325 | Location: Elk Grove, California | Registered: 15 September 2008Reply With QuoteReport This Post
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yes i have a light on the keyboard that lets me know when i have caps on. i will have to watch for that .

but the bad thing is that you say we have twice the amount of trigger keys now

1 with caps on

2 with caps off

the bad thing is with caps on the triggers dont work that was the main troubles. so i can only use the triggers with the caps off.

unless you know a way to use the triggers with the caps on ?


another question while we are at it .. is there another way of using the triggers by puitting in like c1 or c2 ?
 
Posts: 214 | Registered: 12 February 2009Reply With QuoteReport This Post
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c1 or c2? What do you mean?


James D. Keeley
Elation Professional
Compu Live/Show/Art 1024/Emulation Tech Support.
Photobucket
 
Posts: 4102 | Location: Wausau,WI | Registered: 07 January 2007Reply With QuoteReport This Post
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ok instead of just using the letter c to active can you assign a light trigger to be

c1 or c2 or a 1 or s1 so that you have more triggers instead od 1 letter ave a letter and a number ?
 
Posts: 214 | Registered: 12 February 2009Reply With QuoteReport This Post
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No how would that work? There is no S1 key on your keyboard is there? you can do all letters numbers and shift and also icons that appear if u hold down shift. Such as ^ # + = _ - etc. get my point?
Sincerely,


James D. Keeley
Elation Professional
Compu Live/Show/Art 1024/Emulation Tech Support.
Photobucket
 
Posts: 4102 | Location: Wausau,WI | Registered: 07 January 2007Reply With QuoteReport This Post
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