i have two design wash 250's controlled by a zero 88 leap frog board. one of the design washes works perfectly but the other one just recently stopped dimming. the fixtures are brand new. anyone know what could be the problem?

i can set the dimmer to 100% but thats all. it wont even do anything at 0%

Hi Wyatt, please give me a call when you are in front of the fixture and we will trouble shoot. thank you

Gines Gines
Elation Service Manager
323-213-4555

Wyatt,
Quick trouble shoot idea.

Address the non responsive fixture channel to be the same as the responsive fixture channel.
If it works then its something in the Zero 88 library or your channel patch address.

today i looked at it and the color is also off from the other one. i tried reseting both fixtures and same thing.... i don think its a zero 88 library problem b/c i used the same one for both of them. and everyhting but the dimmer works perfectly.

Hmmm... but then again.. that could still be the library problem if say you select red and red does not show up.
For Example.. what happens when you select blue.
Are they both off the same? or are they completly different?

If they are off the same, then its the library.

If not, please as specific as possible to explain your scenario, becuase so far what you've given us to work with is pretty vague.

Thanks.

if i mix colors with the same values the colors are different. im not using macros or the filters. manuall CMY mixing. the colors are close to each other but not the same. i tried putting them on the same adress and the one wont dim so i think it is a fixture problem. the fixtures only have 150 hours on them. any more ideas?

here is a pic of the difference. this IS NOT a macro. just manuall cmy mixing



http://i364.photobucket.com/albums/oo82/wyattinkaty/IMG_5486.jpg

forgot to mention the 1 on the right is the one im having problems with

the one on the left also acts weird when mixing colors. see how there is some blue in the lower part of the beam.

Just to recap.
Right fixture does not dim.
Left fixture wierd color mixing
both fixtures don't match colors.

150 hours? have they always been like this or is this something that recently started?

they just recently started having the problem. and yes your recap is correct.

Ok.. that's where we should have started.
Sounds like a service issue.

Start up your lights and find out versions.. jot them down.
Look for any codes that may come on.. something like D.I.E.R.
or S.H.E.R. I'm not really sure what, but just in case.

The off color one looks like a dichro mirror may have broke. You will need to open the light and check it.

As soon as you have all this info.. Call service dept at 866-245-6726 and ask for service.
Start with the one that won't dimm and that you have already addressed it to match one that does dim, and that one wont work.

Best regards,

they are V1.1 and i opened the fixture up but im not realy sure what to look for?

When you turn the fixture on. the display usually displays the DMX address.
But if there are any errors, instead of DMX address it will flash an error code. This helps pinpoint problem.
but if you don't have an error code, it could be something else.
Either way, it sounds like you need to call the doctor.. Elation support 866-245-6726.
They should be able to help you with this.

Best regards,