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Posted
I am trying to use a laptop with the minimum req. I keep getting a message that reads: software was expecting a later version of windows. What can I do?
 
Posts: 54 | Location: Maryland | Registered: 19 July 2007Reply With QuoteReport This Post
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Hello? Moderators? James? Beuller? Anyone?
 
Posts: 54 | Location: Maryland | Registered: 19 July 2007Reply With QuoteReport This Post
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Sorry. Tell me the computers specs. You might be trying to use a verion that wants a certain OS.
Sincerely,


James D. Keeley
Elation Professional
Compu Live/Show/Art 1024/Emulation Tech Support.
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Posts: 4051 | Location: Wausau,WI | Registered: 07 January 2007Reply With QuoteReport This Post
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The laptop is running Windows ME and the version is whatever is the latest 1 off the website. I need to get this working by Friday if possible!!!!!
Thanks James
 
Posts: 54 | Location: Maryland | Registered: 19 July 2007Reply With QuoteReport This Post
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you might need to use a older version of the software. i don't think the current supports back to Me. I know for sure it supports XP.
That laptop has USB 2.0 drives correct?
Sincerely,


James D. Keeley
Elation Professional
Compu Live/Show/Art 1024/Emulation Tech Support.
Photobucket
 
Posts: 4051 | Location: Wausau,WI | Registered: 07 January 2007Reply With QuoteReport This Post
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How do I get an older version of the software?
 
Posts: 54 | Location: Maryland | Registered: 19 July 2007Reply With QuoteReport This Post
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Try going here: http://www.elationlighting.com/ProductDownloads.aspx
and scroll down till you find the version you want.
sincerely,


James D. Keeley
Elation Professional
Compu Live/Show/Art 1024/Emulation Tech Support.
Photobucket
 
Posts: 4051 | Location: Wausau,WI | Registered: 07 January 2007Reply With QuoteReport This Post
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That site only has the same version I already have.
 
Posts: 54 | Location: Maryland | Registered: 19 July 2007Reply With QuoteReport This Post
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Which version is that?


James D. Keeley
Elation Professional
Compu Live/Show/Art 1024/Emulation Tech Support.
Photobucket
 
Posts: 4051 | Location: Wausau,WI | Registered: 07 January 2007Reply With QuoteReport This Post
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Actually the link i sent you too will give you the drivers and software for the 04 software. That should work on Me. which interface do you have?


James D. Keeley
Elation Professional
Compu Live/Show/Art 1024/Emulation Tech Support.
Photobucket
 
Posts: 4051 | Location: Wausau,WI | Registered: 07 January 2007Reply With QuoteReport This Post
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The link states it is the latest update as of 9/29/2009. This is the site I download the software that I have form.
 
Posts: 54 | Location: Maryland | Registered: 19 July 2007Reply With QuoteReport This Post
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try this link for the 04 software.
http://www.elationlighting.com.../ela_2004-093005.zip
and drivers.
http://www.elationlighting.com...les/siudi_driver.zip


James D. Keeley
Elation Professional
Compu Live/Show/Art 1024/Emulation Tech Support.
Photobucket
 
Posts: 4051 | Location: Wausau,WI | Registered: 07 January 2007Reply With QuoteReport This Post
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