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Posted
this could very well be a problem with my thinkpad... or it could very well be a problem with the usb2.0 pcmcia cardbus adapter that i'm using for my compu pro... or software??

while playing through a show in easyshow, the lighting effects start going out of time with the music, then about 10 seconds later the entire laptop shuts down. it's happened twice.

first i thought maybe the laptop was overheating, but both times it happened the laptop was only on for about 10 minute... i've had the system on after for 2 hours at a time and it doesn't shut down.

any ideas? or seen this problem before?


Nick Carbone
nfcarbone@gmail.com
www.endthestars.com
 
Posts: 28 | Location: NY | Registered: 07 January 2008Reply With QuoteEdit or Delete MessageReport This Post
Picture of jingles
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no i have never seen this before. Try uninstalling the software and then reinstalling. Using either the disc or from our website. Let me know if that helps. Also I really recommend a chill mat when using a laptop and Compu. Just helps things.
Let me know. Sincerely,

This message has been edited. Last edited by: jingles,


James D. Keeley
Elation Professional
Compu Live Tech Support.
 
Posts: 1111 | Location: wausau, wi | Registered: 07 January 2007Reply With QuoteEdit or Delete MessageReport This Post
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I have had this happen to me before. I was using easyshow to program a sequence for christmas lighting for a house in el paso. what i did was create a cycle of the time line then had it play back on a timer. some times it would not start at all. some times it would get of sync with the music and like you said shut down the computer all together. The tech guy from elation i called was sure it was the computer so the house owner bought a brand new dell computer and had his IT guy clean it of EVERTHING except the compuware. the problem persisted. the IT tech monitored the computer and noticed it was using up all the ram and not releasing it after the show was over, this was what caused the problem. let elation know and they sent me a fix a week later. still happend, by that time i just ran the show manually which worked fine. that was the 2006 show, for the 2007 light show just to avoid any problems all together I just stayed at the house for everyshow to start the show manually, but know one ever new why it did that on the timer or how to fix it....

here is a link of the video of the 2007 show. just goes to show you how versatile this software is.

http://www.youtube.com/watch?v=fDolcq7n-KM

we are already talking about ideas for the 2008 show if you have any suggestions.
 
Posts: 23 | Location: EP, TX | Registered: 08 April 2007Reply With QuoteEdit or Delete MessageReport This Post
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Esteban that way YOU?? wow! nice to finally meet you man! i am the new compu suport guy. that was a GREAT SHOW!
sincerely,


James D. Keeley
Elation Professional
Compu Live Tech Support.
 
Posts: 1111 | Location: wausau, wi | Registered: 07 January 2007Reply With QuoteEdit or Delete MessageReport This Post
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yup yup, that was me. thanks james, nice meeting you as well. man i've only done that show for two years but wow that takes up all of my december lol. the 06 show was the first I had ever used the software and everytime i get a chance to use it i always find something cool about it. i know its still a long while away, but i'll definitely be keeping in touch as this years show rolls up
 
Posts: 23 | Location: EP, TX | Registered: 08 April 2007Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
WOW!!!! You did that with compu!? Just proves you can do ANYTHING with that software.

My house will look like that one day!

jthtiger

P.S. I'm 15 so it will be a while! LOL!


 
Posts: 98 | Location: Arkansas | Registered: 07 August 2007Reply With QuoteEdit or Delete MessageReport This Post
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don't look at it that way. i'm 20 and have only been doing lights for three years. just keep at it. when i first started lighting i new the how to work a light copilot haha. now I head the lighting department for a production company running avolite, and almost on a weekly basis go do installs and programming for clubs in el paso and over in juarez mx. so even though your 15 always be taking in as much as can.
 
Posts: 23 | Location: EP, TX | Registered: 08 April 2007Reply With QuoteEdit or Delete MessageReport This Post
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first off

dude you're the man, that is some show.


second


ummmmm so what should i do about this problem? i can't have it shutting my computer down for no reason, is it ram? i have 1gb of ram, and this computer is CLEAN of any other software.


Nick Carbone
nfcarbone@gmail.com
www.endthestars.com
 
Posts: 28 | Location: NY | Registered: 07 January 2008Reply With QuoteEdit or Delete MessageReport This Post
Picture of Rain
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Jingles -
Any chance he isnt running the latest version of Compu?

With the 2 sealed retail versions I just installed, both crash 4 out of 5 times when I delete a scene.

I'll be installing the updater from the Elation website on one of them this week and the other a week later.

keep ya posted
Rain


Multitude Audio & Video
Magnolia Music Center - A.V.I.S. division
Gulfport, MS - Ocean Springs, MS - Pascagoula, MS
http://www.AudioVideoInstallService.com
http://www.MagnoliaMusicCenter.com
 
Posts: 80 | Location: Biloxi, MS | Registered: 21 January 2008Reply With QuoteEdit or Delete MessageReport This Post
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i had thought nick upgraded to the 2-08 version from our website. right nick? tell you what on monday i will get with one of the developers and link them to this thread. and we will see what they say! sincerely,


James D. Keeley
Elation Professional
Compu Live Tech Support.
 
Posts: 1111 | Location: wausau, wi | Registered: 07 January 2007Reply With QuoteEdit or Delete MessageReport This Post
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:-/

i gotta check my version now, i don't remember if i updated or not.

if i'm using 12-07 software i'll make sure i update right away, but either way i'd like to see what the developers have to say. thanks!


Nick Carbone
nfcarbone@gmail.com
www.endthestars.com
 
Posts: 28 | Location: NY | Registered: 07 January 2008Reply With QuoteEdit or Delete MessageReport This Post
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yeah thats probably best, man i still remember how stressful the first years show was with all the problems. they ended up transferring me directly to some guy in fl with nicoladie? even he could not explain the problem i had with it.
 
Posts: 23 | Location: EP, TX | Registered: 08 April 2007Reply With QuoteEdit or Delete MessageReport This Post
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could that have been roberto? and nick i will let you know for sure i have to talk to roberto about this tomm.


James D. Keeley
Elation Professional
Compu Live Tech Support.
 
Posts: 1111 | Location: wausau, wi | Registered: 07 January 2007Reply With QuoteEdit or Delete MessageReport This Post
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just remembered, and after the nicolaudie guy tried to fix the problem my program would open as sunlite every now and then. one time it did open as sunlite it deleted my files. thank god for backups right. but it still went unexplained
 
Posts: 23 | Location: EP, TX | Registered: 08 April 2007Reply With QuoteEdit or Delete MessageReport This Post
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Posts: 23 | Location: EP, TX | Registered: 08 April 2007Reply With QuoteEdit or Delete MessageReport This Post
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