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Posted
I have installed Compu Live on a few of our computers as they are adopted by the sound booth and have never had a problem. Today I tried installing the program on a Gateway Laptop running XP and had an issue. The program loads fine...even shows the USB doggle serial number. Then the program "dings" and the start up "Elation" window shows up and won't go away. I have uninstalled/reinstalled multiple times.

Any ideas?
 
Posts: 7 | Registered: 10 April 2008Reply With QuoteEdit or Delete MessageReport This Post
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I don't have an answer for you. I am new to this type of lighting control. I can't find out how to get started with the basic programing for 15 par cans, 3 RGB and 2 Elliosodials. Help.
I also receive a message about a faital error.

A second install have a problem with a flickering Pro Bar. It seems to destroy the bulbs.
Any recommendations?
Partime
 
Posts: 7 | Location: Florida | Registered: 29 February 2008Reply With QuoteEdit or Delete MessageReport This Post
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to both of you which version of the software are you two running? Let me know. Sincerely,


James D. Keeley
Elation Professional
Compu Live Tech Support.
 
Posts: 1098 | Location: wausau, wi | Registered: 07 January 2007Reply With QuoteEdit or Delete MessageReport This Post
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I am using the "Compu Live Software 2-08 Edition".
 
Posts: 7 | Registered: 10 April 2008Reply With QuoteEdit or Delete MessageReport This Post
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fishging this is very strange. Let me look into this a little bit today. Thanks! sincerely,


James D. Keeley
Elation Professional
Compu Live Tech Support.
 
Posts: 1098 | Location: wausau, wi | Registered: 07 January 2007Reply With QuoteEdit or Delete MessageReport This Post
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I think it has to do with the Easy Show or Easy Viewer. It looks like it does not load fully. If I close that process, the window goes away and CompuLive seems to be working.

It probably has to do with the graphics card in this laptop...kind of weak I think.

Let me know if you find out anything else.
 
Posts: 7 | Registered: 10 April 2008Reply With QuoteEdit or Delete MessageReport This Post
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Well easy show should not load automatically. the easy view which is the 3D visualizer may load automatically but try switching the rendering mode to normal see if that does it. Sincerely,


James D. Keeley
Elation Professional
Compu Live Tech Support.
 
Posts: 1098 | Location: wausau, wi | Registered: 07 January 2007Reply With QuoteEdit or Delete MessageReport This Post
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fishing..
when its a new install and you have all the demo pages still on it.
The 3D window will always open up automatically because its in Demo mode.
you need to delete all the Demo pages. this will stop 3d window from opening automatically.

Partime,
Jingles is your man to get started on the basic programming. send him an e-mail.

Pro Bar flickering.. I would call our customer support department.
323-213-4593. sounds like a tech issue with the bar, not with the software.
How much wattage are you putting per channel?


John J Lopez
Elation Professional
 
Posts: 542 | Location: Los Angeles, CA | Registered: 05 January 2007Reply With QuoteEdit or Delete MessageReport This Post
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AH thats right. its been so long i completely forgot about the demo pages. my apologies. thanks john. yes if anybody has any questions or needs a tutorial please feel free to email me at james k AT elation lighting DOT COM Sincerely,


James D. Keeley
Elation Professional
Compu Live Tech Support.
 
Posts: 1098 | Location: wausau, wi | Registered: 07 January 2007Reply With QuoteEdit or Delete MessageReport This Post
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Dec 21, 2007. Just purchased in April.
Ron
 
Posts: 7 | Location: Florida | Registered: 29 February 2008Reply With QuoteEdit or Delete MessageReport This Post
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Fishging,
I have had the same problem with the window opening and not going away. Reinstalling the program without the demo pages never worked for me. You have to go in to the SL2006 folder and delete easyview. That will of course delete the 3d viewer, so if you plan on using it, dont do it.
 
Posts: 110 | Location: Tennessee | Registered: 21 January 2007Reply With QuoteEdit or Delete MessageReport This Post
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well let me just say that i always close my 3D viewer before i save mt work and then close the program down and it does not automatically open up when i re boot the software. ill look into this as i think there is a setting in the 3D that will allow it or disallow it from opening up upon reboot. Sincerely,


James D. Keeley
Elation Professional
Compu Live Tech Support.
 
Posts: 1098 | Location: wausau, wi | Registered: 07 January 2007Reply With QuoteEdit or Delete MessageReport This Post
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July 14, 2008

Help!

I am sending this to 3 or 4 people I hope can help.
I have installed a lighting system utilizing the following components:
1. – Acclaim s-fade6 at the entrance door
2. – Elation Compu -1024c
3. – an A-B switch
4. – Elation RMD620 Arc dimmer for house lights
5. – 6 Elation Pro Bar 4 – for an assortment of pars and ellipsoidals.
6. – 3 Elation RGB LED at various points in the path - They are addressed as 101, 108, 115

Problem:
When the x-fade is operational it controls more than the RMD 620. I’ve tried to re-program the x-fade to no avail. The RGBs are doing their own thing.

I have not been able to go back and double check the addresses on the RGB because I don’t have a lift.

Any advice?
Ron Nichols
 
Posts: 7 | Location: Florida | Registered: 29 February 2008Reply With QuoteEdit or Delete MessageReport This Post
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So the house dimmer is tied into the same line as the rest of the lights, and you have both the x-fade and compu controlling them with an a/b switch?

You are saying all the lights work ok when controlling with compu, but when you switch it to the x-fade the leds go nuts? If so, they are probably losing dmx since the x-fade is only 6 channels. The only option you have is to set the leds so that when they lose dmx they do not go to auto mode.

Finally, you can also add a wall panel from the compu box with 8 scenes using easy stand alone. When you start the software, the box will be inactive. This isnt talked about and alot of people dont know it, but if you want to know how to do it, let me know.

This message has been edited. Last edited by: EBAC Lights,
 
Posts: 110 | Location: Tennessee | Registered: 21 January 2007Reply With QuoteEdit or Delete MessageReport This Post
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I thought there must be an easier way to work a wall unit and the computer controls. Yes, I would like to know how to do this. You can respond here are at (Removed To prevent spam)
Thanks
Ron

This message has been edited. Last edited by: jingles,
 
Posts: 7 | Location: Florida | Registered: 29 February 2008Reply With QuoteEdit or Delete MessageReport This Post
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