My 1'st problem is, My gobo wheels are always getting jammed with that braking system that is on the wheels, Its always making contact with the nut behind the rubber and if you look at the gobo wheel itself, you can see the gobo wheel's all scraped up from all the rubbing on the nut, . 2'nd There are screws coming off of every part of the inside of the fixture and when they come off they damage other parts. 3'rd The magnets that are on the the effect wheel's of the fixtures are coming off and im losing effects during show use. 4'th My shutters are always squeaking and getting jammed during show use, enough for it not to open or close. 5'th The thumb screws that hold the module's in place, the heads of the screw are constantly coming off and landing on the pc boards and shorting them out. I have had these fixtures for 4 months now and its like every show that i do, there is always a problem, Im not typing this to bash the Elation name, I just need some help and some options Because i am almost to a point that i want to return all thes fixtures because of these problems, but i dont want to go that route cause i love elation fixtures, Ive been buying elation fixtures for 5 years now and im always bragging to people of how great elation really is, which results them into buying elation fixtures as well.Id just really appreciate it if there is a solution you guys can come up with for these problems. Thanx


Luis Ramirez
Ram Pro Audio and Lighting
L-D

Luis,
I have my new service manager on this. send me a phone number to john at Elationlighting dot com, so they can contact you.

Best regards,

Hi Luis, although we spoke earlier i just want to reassure you that we will come up with a
solution to your concern. You have my cell number, please feel free to call me with any questions. thank you again for the business
we do appreciate it.

thank you guys