
| do you have your dongle plugged in and do u see "PC" in the little LED window on the dongle? also what dongle do you have? thanks. sincerely, James D. Keeley Elation Professional Compu Live/Show/Art 1024/Emulation Tech Support. |
| | | Posts: 4400 | Location: Wausau,WI | Registered: 07 January 2007 |  
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| dmx/usb interface is the dongle. which one do u have? James D. Keeley Elation Professional Compu Live/Show/Art 1024/Emulation Tech Support. |
| | | Posts: 4400 | Location: Wausau,WI | Registered: 07 January 2007 |  
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| well what color is it? if u dont remember but it blocks your attepmts im guessing you have the 1024EC which is kinda limited. let me put up something that might help. sincerely, James D. Keeley Elation Professional Compu Live/Show/Art 1024/Emulation Tech Support. |
| | | Posts: 4400 | Location: Wausau,WI | Registered: 07 January 2007 |  
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| have you downloaded it yet? also i have heard reports and have had some customer calls about it locking out the english language when the dongle is plugged in. but that was a security thing sunlite did to protect their dongles against fraudulent dongles being used with the software. lt me know how it works. also if you have problems with it you can revert back to the previous version u had it at. sincerely, James D. Keeley Elation Professional Compu Live/Show/Art 1024/Emulation Tech Support. |
| | | Posts: 4400 | Location: Wausau,WI | Registered: 07 January 2007 |  
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| here Is a link I got for an updated version of the software. Www.dmxsoft.com/global/oem/ela_2006.exetry that. The reason why it is not onthe site is cause we got it kinda late in the day yesterday. But that should work. Sincerely, James D. Keeley Elation Professional Compu Live/Show/Art 1024/Emulation Tech Support. |
| | | Posts: 4400 | Location: Wausau,WI | Registered: 07 January 2007 |  
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| your welcome. Let us know how it goes ok? sincerely, James D. Keeley Elation Professional Compu Live/Show/Art 1024/Emulation Tech Support. |
| | | Posts: 4400 | Location: Wausau,WI | Registered: 07 January 2007 |  
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| well what they fixed was the lock out of the languages and a few other bugs I'm sure. But we rarely release exact info on what all the updates have fixed. Or at least I have never seen one released before. Sincerely, James. James D. Keeley Elation Professional Compu Live/Show/Art 1024/Emulation Tech Support. |
| | | Posts: 4400 | Location: Wausau,WI | Registered: 07 January 2007 |  
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