Serra,

My guy tested out the profiles with our fixtures, and everything worked just as good as if they were using 16 channels.

What we found is that the profiles also work fine, and he informed me that he believes its a bad joy stick.
The joystick could be sending bad commands that cause the lights to react. When your on 16 channel mode the joy stick is not active.. so it works perfect.

When you use the profile, Joy stick is engaged and you have issues.

If you just bought it you should be able to exchange it, but if you've had it for a bit you may have to send it in for warranty service.

Best regards,

John Lopez

Thanks so much. I will call my local dealer and take it from there.