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Reply by DTM

thanks heaps... that did the trick. onward and upward now. apreciate your help... Dale

Reply by Jingles8302

OK so it may be a direct X issue, so here's what you should do, Uninstall ONYX, reboot the computer, then install this version of direct...

Reply by DTM

Sure. Acer all in one Touch, Windows 10 64bit, I5-3230 @2.6GHz, 8gig Ram and 382 of free space on the HDD.

Reply by Jingles8302

Hi, thats strange, can you tell me the specs of the computer? CPU, RAM, SSD? Windows 10?

Reply by DTM

The Software version is 4.4.1193.0 The Monitor is in 1080 Here is another screenshot of one of the other windows where the buttons do...

Reply by DTM

thanks, here is a screenshot of the 2d plan view window selected in the training showfile included within the software download. I have...

Reply by Jingles8302

Also try Windows scaling setting or the resolution is too low on your monitor, if you can, post a screen shot so we can better advise. ...

Reply by HiSPL

What do you mean by "The Display"? Are you talking about the actual LCD Menu display? That still works for me on all of the units.

Reply by Jingles8302

What release version of ONYX are you using? Are you using a monitor thats 1080p?

Reply by DTM

thanks for this reply. unfortunately though, when I choose the 2d plan view window it is empty. there are no buttons at the top of the...

Reply by Jingles8302

hi, this should help guide you on how to set up the 2D: https://support.obsidiancontro...iew.htm?Highlight=2D Or a video: ...

Reply by ELA GINES

it sounds like the dmx drivers are affected. if you have any functional units try swapping the display and checking again. regarding the...

Reply by HiSPL

A month later and I'm picking this up again. i just got to the Z350 and yes, all channels are at 255. I went ahead and did the DFSE...

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Reply by ELA GINES

Greetings, just to confirm during start up it Tilts up and down but once completed you are unable to tilt up and down? if so then check...

Reply by Jingles8302

Hello, try this step first: via the menu on the fixture go to calibration and confirm all colors are set to 255. If this doesn't help we...

Reply by Jingles8302

Hi, this looks like a simple RGB or RGBW DMX decoder, for that just use a generic RGB or RGBW profile already built into the library.

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