Activity

Reply by Zach.S

https://forums.elationlighting...ile-fixture-firmware As for the CW is it the Profile HP or the Profile HP IP?

Reply by Zach.S

Hey @Ryker-HAV , This would be better question for the Obsidian Forum. https://forum.obsidiancontrol.com/

Reply by Kojak

I don't know what this substance is but in the 90s there were lots of electronic gear that was encased with this rubber coating because...

Reply by Ricardo C.

For firmware versions 1.02-1.12: Display Options (ON, OFF, OFF1) Select ON on the display setting to keep the menu unlocked. Backlight...

Reply by ELA GINES

please confirm you are using the correct profile. also once confirmed make sure you have the unit set to the appropriate mode (should...

Reply by ELA GINES

yes, you can meter power to the fan, the specs should be listed on the fan as well so you can measure accordingly. make sure you follow...

Reply by ELA GINES

ok confirm you have line voltage going to the PSU (please use a meter also observe safety guidelines since its high voltage) if you have...

Reply by elationservice

My apologies, i emailed this to you but I guess it did not go though, it was also misplaced in a different folder, which is why you...

Reply by ludvig

Thx ,but still haven't got any profile.....or if its not sent by e-mail where did u put it......also looked in the profile Library under...

Reply by Ricardo C.

Yes, you need a Pixel Driver 4000. The Pixel Driver 4000 outputs both the power and data needed to run the Pixel Bar via a single 4-pin...

Reply by ludvig

I use the universal usb and lightjockey version 2.95 build 1. I requested the profile at elation support by filling out an LightJockey...

Reply by Zach.S

Hey @SGArete , Normally when the unit take a while to douse you would have to check all fans. From the Head to the Base. You might have...

Reply by ELA GINES

please set address and mode identical to another fixture with proper output. if the output still isnt as bright then please perform a...

Reply by ELA GINES

greetings can you call us at 323-213-4593 when you are in front of your laptop. there will be some needed back and forth in order to...

Reply by SquireDude

UPDATE Error repeatedly occurs when the installer is loading the "Default Show" then performs a rollback after Error is cancelled.

Reply by ELA GINES

hi Shawna can you give us a call when you are infront of the node.. please call 323-213-4593. this will ring directly into support.

Reply by Shawna

Ok, so my firmware is already V2.4. However, when I went to double check that just now, I could no longer control the LED's. All of the...

Reply by Shawna

Thanks. I just got it working using Art-Net. I had to change the broadcast mode to Primary Art-Net, set the Art-Net start universe at 0,...

Reply by Ricardo C.

If you have the uploader below, you could try updating the firmware to V2.4. https://www.elationlighting.com/sni-software-uploader

Reply by Shawna

Yes, I tried multiple ports. I did briefly try Art-net but I'm unfamiliar with it, and after I changed the settings I couldn't even ping...

Reply by Ricardo C.

Have you tried using a different port, or do all the ports act the same? What firmware version does your Enode 4 have installed? Have...

Reply by ELA GINES

compare the fan velocity to another healthy unit.. the fan can slow down causing this issue.

Reply by ELA GINES

hi J Ro i will have to run this past our software engineer, please email support at elation lighting.com as well. this way we can report...

Reply by Ricardo C.

Re: dp-415
DP-415 USER MANUAL ADJ DMX OPERATOR USER MANUAL

Reply by Ricardo C.

EZ Kling User Manual Pages 21 through 23 of the user manual show some configurations of how to run a EZ Kling. I would also make sure...

Reply by Ricardo C.

To drain the unit, you need to remove the fill cap and turn the unit upside down to pour the fluid out into your desired container.

Reply by ELA GINES

thank you , I have contacted our Tech writer so he can post your version. Please email me at gines.gines at elation lighting. com. once...

Reply by juan

buenas tardes me paso algo muy raro estoy actualizando los dtw 700 solo me estan prendiendo un solo lente sera q me puedes colaborar con...

Reply by Ricardo C.

If you are running the same settings as your working enode, and it continues not to function, contact US: support@elationlighting.com...

Reply by stageit

I have tried resetting to Factory settings. I have setup just the desk and node connected to a router but nothing works I have tried an...

Reply by Ricardo C.

Try resetting the unit to Factory Settings. Go to User Preset menu, and select Factory Settings. After the reset, the IP address will be...

Reply by juan

Buenos días, mi pregunta, yo tengo los dtw 700ip y estan en la versión 1.0.5 por solo hay en la paguina la versión 1.0.4

Reply by Tommy H

Knowing that the fan is labeled JB is a huge advantage. That will help greatly. I did start to trace the fan back until it went into one...

Reply by Zach.S

Hey @Cynthia , Everything should be located on the Elation Website, along with the instructions on how to update in the User Manual. ...

Reply by Zach.S

Hey @Tommy H , Can you follow the Cable of the Fan to the PCB board? Look for the Molex connector that is Labeled with the Letters JB.

Reply by RSM

If you can not add or select fixtures you've lost your light fixture profile. If the internal battery dies (small round battery like in...

Reply by RSM

If firmware is corrupt and 260 not responding: Press and hold function buttons 1, 10, 20 and 24 and turn this unit on. Then send...

Reply by RSM

If firmware is corrupt and 260 not responding Press and hold function buttons 1, 10, 20 and 24 and turn this unit on. Then send firmware...

Reply by RSM

If firmware is corrupt and 260 not responding: Press and hold function buttons 1, 10, 20 and 24 and turn this unit on. Then send file...

Reply by Marantest

Hello, there is already some software to control universes remotely in enode 8 pro

Reply by Zach.S

Hey @ReggieC. If you email me at zach.santana@elationlighting.com I can provide the DMX chart for you.

Reply by CTW

Where can we find the latest software version for the KL Fresnel 4? I've got 9 new ones and several are running different versions. Or...

Reply by Ricardo C.

Hi Richie, E-fly will not work with a Platinum Spot 5R Pro. You would need either the EWDMXT or EWDMX IP Transceiver.

Reply by ELA GINES

one option is to use an "ugly box" made by wireless solutions. this will enable you to "lock" in a frequency and prevent cross talk.

Reply by chadillac

So in the few years since I have posted this, I have run into this problem over and over. It is more about the wireless internet being...

Reply by Krishneel

I wasn't able to use that dropbox link to access the profiles. I just downloaded emulation for my Mac and I didn't have any profiles...

Reply by Zach.S

Hey Graham, I am sorry to hear that but unfortunately we do not support or have information on those products. Good luck!
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