Skip to main content

Reply to "Crashing...Crashing...Crashing"

I experienced multiple crashes yesterday while running a show. We use the Compu Live software in a church. Currently we are using it to run color wash LED strips, and elipsoidal Source 4 Juniors.

During our first assembly, the software seemed to lose contact with the dongle (one of the green lights went out), and the only fix was to do a hard reset (unplug/replug) the USB dongle. This resulted in the all the lights going off then coming back up to the whatever scenes were active.

In the second morning assembly the software would crash and we would lose control of the elipsoidal fixtures but not the LED washes, as long as I did not agree to send the crash log right away (which would shut down the program). I am not sure if you got the crash log or not, if not I can send them to you.

I have a few questions:
1. Have you encountered this type of problem before?
2. After we have a show programed, can we transfer the settings to another computer so we can have a back up ready to go?


Thanks for your help!

Marc Kondrup
Golf Course Road Church of Christ
×
×
×
×