Reply to "Design wash 250's"

elationproMember

Ok.. that's where we should have started.
Sounds like a service issue.

Start up your lights and find out versions.. jot them down.
Look for any codes that may come on.. something like D.I.E.R.
or S.H.E.R. I'm not really sure what, but just in case.

The off color one looks like a dichro mirror may have broke. You will need to open the light and check it.

As soon as you have all this info.. Call service dept at 866-245-6726 and ask for service.
Start with the one that won't dimm and that you have already addressed it to match one that does dim, and that one wont work.

Best regards,

10/6/085:18 PM

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