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Reply to "DR PRO RACK"

Hi, welcome to the forums.
it's most likely the tact switch has gone bad on the unit, and unfortunately it is a part of the motherboard, and it is not something we stock any longer as this unit is quite old.
Perhaps it is time to look into our new line of NETRON hardware for DMX playback solutions: https://obsidiancontrol.com/netron
We can recommend a dealer for your location if you tell us and also the dealer can help find someone who can come in and help you re-program.
Let me know if we can assist you any further. 

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