Ok so to start, we were running martin lightjockey on an 18 year old desktop pc. So old that it was running windows xp, and it didnt even have wifi or hdmi on it.
Some of the bulbs from our older shiva chaser lights were discontinued so we installed and addressed some new lights.
Obviously, somewhere along the lines, there was some sort of error with the information input into the computer on our end that basically short circuited all the other lights, causing them to either kind of go haywire or stop working, intermittently. The kicker here is the old computer we were using finally kicked the bucket so its resting rn at the local computer repair place.
Im looking to get a new pc and a current copy of lightjockey so i guess i need to know how in depth is the customer service here? Id hire a lightjockey rep to come install these or perhaps they could help me remotely? Either way, help