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Reply to "I need HELP!!"

hey thanks a lot jingles for getting back to me so quickly. i was able to change the dmx addy of the new lights we added to the rig. i have never seen a dimmer pack like the one that was brought in, but we were eventually able to figure it out.

however, after i got it all settled, compu acted real weird, and unfortunately made me lose my faith in this program. i have put all the tiny little bugs and glitches i have encountered previously behind me as i have worked through them. But the problems i encountered on saturday night was the last straw.

first, compu would tell me it had to shut down un-expectingly about 5 times. So during those five times while compu restarted my stage went black - not cool

2nd, after just adding a new page, my other two existing pages, one for my scanners, and one for my strobe were not working properly. For the scanners - the speed function stopped working. Then the size function for different movements stopped working, again not cool. My strobe page just flat out didnt work at all, i even tried creating a new page with a different addy, and changed the addy on the strobe, still didnt work.

third - when i tried to create new swithces to try to make a quick fix to my speed and size function, the edit screen did not appear as it normally does. there were no x/y grids in either the easy step or easytime tabs nor could i even tweak the position of a light within a scene. nothing really worked right.

fourth - with the main problem i originally had, i do not understand why the program just couldnt accept an address change. as the band i have been working for is growing into larger venues through out the next few months, i will be able to use existing house lights in addition to my own, but will not be able to change the dmx addy's of say some movers that are mounted over head. so if i want to use those lights as wel as my own, it will create more problems.

I used to really like this program as i was learning everything. But now that as i know more i really wish i didn't spend all the money for this program and a brand new laptop to run it. with the 1000+ i spent on the combo of the program, dongle, laptop and a midi controller, i wish i just bought a nice console.

i will continue to work through these problems and keep uninstalling and reinstalling compu to make it work as i save another 1000+ to get a real console. but overall i am not happy with it, and can't wait to move on.

I apologize for talking so badly about this product. the support has been great(thanks again for calling jingles) If anyone can shed some light on the problem i encountered that would be great. But I am just tired of jsut having problem after problem, and i think people should know about it.
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