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Intimidator™ Scan LED and SD3 not working

We been stuck on this for a few days now. We got a profile loaded in, the scanners have been hooked up with different cables. Even set the dip switches to 1 and have no gotten a response from the board to fixture. A terminator is plugged in as well. The red light on back flashes, not sure if that is the signal light. So what can I do to get these lights to work?
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