Reply to "Lamp issues Platinum Spot 15R Pro"

Hey @SGArete,

Normally when the unit take a while to douse you would have to check all fans. From the Head to the Base.

You might have either a Bad fan at the Base that isn't cooling the Ballast/PSU.

It is also possible that the unit's Fan is Clogged with dust or Debris.

If you are still having issues, please feel free to contact me at zach.santana@elationlighting.com

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