Are you/ have you tried using the scene fade toolbar? if you simply right click on the blue title bar on the fixture page (the bar that has the text of the fixture for example on the bar it will say Design Spot 250 or w.e. you may have) right click on that bar and you will see a few options come up. select "Scene Fade Toolbar" and it will appear at the top on the fixture page. all you do is click on your scene. check the check box to the left side of the new area. and add a time to only the second blue section with all the 0's in it. remove the times from all the other boxes. if you need me to elaborate i can post pics. also were you the one that emailed support? Sincerely,