We have turned it off and that nothing for us. The display comes up normal but I can not go in and add fixtures or select scenes. When I go into the menu to select fixtures, I can get all the way to where you select the fixture with Wheel #2, but the wheel does not respond. Also, we knew something was wrong when used the main fader and nothing responded. I could tell the board was trying to communicate to the lights because when I shut the board off the digital display on the lights would blink. If I turned the board back on the digital display on the lights would stay constant.
I hope this all makes sense. We are pretty new to the whole stage lighting community so any advice is helpful. We run (14) LED lights, (4) Par Spots, & (2) Pin Spots. All of these light had profiles that were already in the board so they will not be hard to set back up. I was just hoping I was overlooking something before sending the board back for repair.
Thanks for you help.