Skip to main content

Reply to "OPTI 30 RGB"

I have invested heavily in elation and my main complaint is that I feel that the customer service needs help. I like where they are heading but I am unwilling to continue with this years spending until somehow I feel that they are improving or are at least willing to listen. I know specifications are subject to change but I have had two times where I ordered two sets of lights as little as one month apart and received two different versions. This makes building systems of like units harder. I am glad to see that the New design 60LED allows you to remove the lenses and change filters, I just wish that when we suggested that after we got the first six that we were not sent a form letter dinking us and would have been told that it was in the works. I really wish that all 12 units that I have now worked the same. Same goes for the two sets of octo strips. It was like pulling teeth to make someone listen and send us matching control units.
×
×
×
×