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Problem with Stage Setter-8 or DP-DMX 20L !?!?

The channel faders on the board aren't working. However, when I hit "full on" or a chase pattern, the lights come up.

I did all the basic checks (crossfades, DMX cable switchout, etc).

I'm not even clear whether the problem is with the dimmer or the board!?!

I checked the external fuses on the dimmer and they all looked fine. I wasn't sure about the internal fuse- I could barely see it. Could it be that?

Any help would sure be appreciated.

Thanks,
Shortylavender
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