quote:Originally posted by Elation_Pro:
The Elation 2 year warranty is one of the better warranty's in the market right now. But our warranty only covers manufacturer defect and not necessarily wear and tear. Also its a 2 year parts and 1 year labor warranty so if a year has past, then you may need to pay for the labor.
How is it determined that problems are caused by manufacturer defects VS. wear & tear? The fader I'm having a problem with has barely been used, and the bumps that have lost their spring are the ones hardly used as well. BUT how can I prove this?
What might potentially be the labor cost for repair of these? Now I'm thinking that in addition to the shipping costs it might not be worth sending it back for repairs... Can a regular lighting shop fix something like this pretty easily?