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SD Monitor Help

I AM SOOOOO CONFUSED AND FRUSTRATED!!

I am not yelling at anyone I am just so unbelievably lost and confused I cant even tell you.

I am attempting to connect my SD3 to my computer via the monitor software. I have successfully installed the monitor AND backup software(s) on my computer and both are able to load. ALSO, I have checked that the USB to RS232 adapter drivers are up to date and functioning.

I believe my computer has labeled the adapter that I purchased and am attempting to use as COM Port 3 (as identified through windows computer management). Obviously this poses a problem as the monitor and backup software only give the options for ports 1 or 2 (neither of which show up anywhere for some reason.)

So...........how do I go about swapping this around so that I am able to make this work. OR am I just completely %^$#'ed? Please someone help me out here. I am trying to get this happening and am only getting more aggravated with what I hoped to be a fantastic investment. Thanks guys.

-Charles
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