The tilt wheel and joystick did not work even though they were actually labeled correctly.
BUT!!!!....!!!
...finally I found out the problem. I went to modify fixture and found that in this menu, the pan/tilt channels were wrong so I changed them and the shape chases work :-) FINALLY!!!!!
What's confusing here though, is that in this same menu I saw that the dimmer and shutter channels were set to "none". When I changed them to the appropriate channels, 6 & 7, the dimmer and shutter wouldn't work anymore even by changing the fixture channels on the flex fader. I couldn't get them to come back on until I changed those back to "none". Anybody explain that one?
Also, what does it mean by black channel in this menu? It's set to "all"