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Reply to "Z1200II controller problem"

It makes sense that if sending a replacement controller doesn't resolve the problem, it's most likely an issue with the unit itself.

Chances are you're going to either box it up and ship it back for repair or replacement, or your sales rep may swap it out for you. I can't speak authoritatively either way. It sounds like you're well within the warrranty period so the good news is you won't be out any more than shipping.
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