Reply to "Z1200II controller problem"

studio42Member

Just simple process of elimination.

If it was me, I'd cut your middleman out of the equation for this round and get directly to Elation's technical support. I haven't had to deal with Elation directly, but my two service issues with ADJ went fairly well. Timing wasn't a problem for me, mainly since I didn't need the bad fog machine replaced or the ibeam section replaced in a hurry. I know ADJ has some priority support options. I bet Elation does too.

I know the feeling. Time = money. It's why I haven't had some minor things done to my console since I only have Fridays available and never the time to drive to have it done, wait and then drive back home.

Best of luck. If the funding is right, please consider having a back-up unit even if it's a lesser capability unit, such as the next model down. I've seen the prices of some of this Elation gear. I know it's not as easy to have a fall-back unit.

11/22/099:29 PM

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