I just purchased a handful of KL6 and KL8 fixtures. They've been great for the last week but we just had one completely freeze at full on us. We've taken it down for testing and it doesn't respond to DMX or manual control. It can be seen through RDM and we can use the menu on the side just fine but the light just sits at full intensity. The other 20 we have are just fine. Is there a way to globally reset the fixture? Does it need a firmware update? Or is this our first (and hopefully last) RMA?
Uploader Tool needed: C-Loader KL4 Fresnel Firmware 1.09 KL6 Fresnel Firmware V1.10 KL8 Fresnel Firmware V1.10 You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures. If you do not see your fixture listed,...
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