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Re: Show Designer 1 Bricked

ELA GINES ·
greetings if you are comfortable working on the unit the try the following: with the units unplugged open it up.. you will see a large PCB with multiple E-proms. make sure they are properly seated then retest.. if successful then close the unit up and enjoy if not then you may need to send it in for repair: for RMA requests email RMA @ELATION LIGHTING.COM
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Re: Show Designer 1 Bricked

ProfFilament ·
Thanks for your reply, Ela! I just got off the phone with support and they said something similar about the PCB and sent me a RMA request form. I'm curious though, since that repair sounds like something that I would feel comfortable trying, do you know if opening the unit would void my warranty and make it so that I could no longer send it in for an RMA repair?
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Re: Show Designer 1 Bricked

Rafael C. ·
To whom it may concern, The display PCB's have changed in time but it's the same operating system. It could be either a bad display or a bad PCB inside. If it's within the 2 year warranty your best bet would be to send it in for warranty repair. You can always send an email to rma@elationlighting.com to set you up with a RMA to send it in. If it's not under warranty anymore and if you have another working unit with the same color display, you can always start by trying to swap out the...
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Re: Design Spot 250 Pro Color wheel alignment

Ricardo C. ·
I would try calibrating the color wheel while a fixed color is selected. The password for calibrating is 50. Try changing the values until to reach your desired output.
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Design Spot 250 Pro Color wheel alignment

Service ·
Hi all, Elation doesn't support the DS250 pro anymore or I'd ask them. I have a color wheel that is slightly out of alignment and it seems like the "calibrate values" option available in the fixture menu would be able to correct this. However, when I look in the manual for instructions it says only to contact Elation customer support. Anyone done this before? Able to pass along these instructions they mention? Or point me to where I'd be able to find them? Thanks, -Josh
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250 Design Spot plastic cover panels

Kojak ·
I have had these Design Spot 250 lights for about 9 years and the rubberized coating on the plastic covers of the lights had deteriorated into a sticky oily mess. You couldnt touch the units you'd end up with hands full of a greasy glop. No spray solvent I tried would remove this stuff. Elation couldn't help me, they wanted to sell me new replacement covers. They couldn't even tell me what the coating was made of. Each time I touched the lights I had to run and wash my hands. My workers...
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Show Designer 1 Bricked

ProfFilament ·
Hello, This is my first time posting on these forums, so please let me know if there is a better place for me to post about this (I searched and couldn't find any posts about similar issues). I work at a company with several Elation Show Designer 1s. They have been reliable, but we had ordered a new set of them a little while back that seem to have been from a different series of production, despite being the same unit type (Show Designer 1). I say this because our original units had blue...
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Fixture Profile for American DJ Focus Spot 3 moving light

phillipmaz ·
Hello, I'm wondering if anyone has a fixture profile for an American DJ Focus Spot 3 light, or know of another profile that is already in the SD2 profiles folder, that will work with this fixture. The fixture has both an 18 and 21 channel DMX mode, while the SD2 only has 16 and 24, neither of which have worked with this light. I am using a closed government network so I'm not able to download and use the fixture profile creator that I've seen mentioned on other threads. Thank you for your...
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Re: Fixture Profile for American DJ Focus Spot 3 moving light

ELA GINES ·
greetings please send profile request for the show designer 2 to support at elationlighting.com
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Re: Fixture Profile for American DJ Focus Spot 3 moving light

Jingles8302 ·
Hello, we actually do have a profile online for this fixture, you can download it here: https://www.dropbox.com/s/9vwp...a/FOCUSSP3Z.sdf?dl=0 This profile is for 18ch mode.
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Re: 250 Design Spot plastic cover panels

chadillac ·
Thank you for the tip, I came to the forum today because I'm having the same issue on my older Platinum 5R beams and 5R spots. It's only on the head covers so far, but when we cleaned them this year, some came out with white splotches that were sticky, some looked like the entire cover was coming off the substance was sticky underneath. I am going to try your soaking method to see if I can restore these head covers.
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Re: 250 Design Spot plastic cover panels

Kojak ·
I don't know what this substance is but in the 90s there were lots of electronic gear that was encased with this rubber coating because it gave the device a "tough" look. Years later we know now that stuff is no good; it decomposes over time and turns to greasy sticky tar. Elation techs say the company doesn't supply lights coated with this substance anymore; they use a different plastic panel supplier for their products now, and they were not willing to say what the substance was or offer...
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Re: movers reseting positions when fading into other scenes

bubbajoe ·
Ok I will do thanks
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movers reseting positions when fading into other scenes

bubbajoe ·
Hi! Whenever I try to fade some scenes and switches on my design spot 250 pros they do a position reset before going to the next position. Now, most of my scenes do these but two of them don't. This happens when my pan changes but not my tilt in these scenes any help is appreciated.
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Re: movers reseting positions when fading into other scenes

Jingles8302 ·
hi when you say position RESET do you mean like when they first power on? Like a full XY re-home? or they just lose their position for a bit then they fade into the set Pt position?
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Re: movers reseting positions when fading into other scenes

bubbajoe ·
i mean they do their position reset whenever I turn them on. then lets say I want them to go to the drums. They go to the drums but then if I want them to go to the keys and I press the keys scene instead of just fading to that position they fade to their home position then to they keys scene. but they do not stop at the home position they just fade into them home position and continue to their next destination. Usually the same thing for tilt
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Re: movers reseting positions when fading into other scenes

Jingles8302 ·
Hi, do you have a fade out time in use? Try it with 0 fade out time, cause i think that it is fading out to your home position and then going to the position you clicked on.
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Re: movers reseting positions when fading into other scenes

bubbajoe ·
Ok I figured out the problem. Apparently something was wrong with the fixture settings thanks
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Design Spot 575e

harleybob ·
Can someone tell me how to invert the LCD Menu display for hanging fixture upside down?
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Re: Design Spot 575e

ELA GINES ·
Greetings unfortunately this was not available in this model
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Show Designer 1 - Not operating

SquireDude ·
Hi, I recently got back to my Winter job and found that our Show Designer 1 is inoperative. When I tried to turn the power switch on or off the blue LCD screen flashes for a second then goes blank. Nothing is operative on the board, no lights (LED) or anything. Is there a method of restoring to factory? Or is this a failure that needs a factory repair (RMA)? How do I contact Elation for an RMA ans shipping instructions? Thanks for the assist in advance. SquireDude
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