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please set address and mode identical to another fixture with proper output. if the output still isnt as bright then please perform a "hard reset" via the menu go to FUNCTION>RESET DEFAULT> ARROW UP TO ON AND HIT ENTER: The unit will default to address. Please set your mode and address and retest. if not successful then please contact support at elationlighting.com we will most likely need to bring this unit back for repair. 

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