Does anyone had this problem: when you plug the rj45 to AR-32C all channels go in off mode. buttons seems to be alive (you can select different shows but looks like nothing is going out). I have tried with another AR-32C unit and is working well. So probably my initial AR-32C is faulty (or wrongly flashed?). I've tried to install latest software 3.01 on my XP from here http://www.elationlighting.com/ProductDetails.aspx?Category=&ItemNumber=1386 but looks like USB driver for ncw_dmx20 is not correct. Also when try to run AR-32 software have this error: Can't Load ft8u245.dll . Any ideas?