I’m having issues with some of my Zfx wash pros where they’re stuck at a specific zoom degree and won’t respond to controls. Does anyone have suggestions what may be keeping it from working? I’ve tried factory resetting and manually controlling the zoom from the fixture itself but no luck.
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over time the small hex nut can tighten up causing the linear motors to bind. try backing them off 1/2 turn and retest. if not successful then the linear motor maybe fatigued and require replacement.
Where in the fixture is that hex nut/motor? The head, arms or base?
sorry it would be on the end of the linear motor itself, email parts at elation lighting . com and ill send a picture.
check voltage at the linear motor, it is possible for all to go out since they work equally.