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Well there is no reason to make profiles for dimmer packs. Your using regular halogen oar cans correct? Go to the generic folder and use the par 36,56 or 64 1 channel profiles. When it asks number of fixtures use 4. It's the same thing.
I'm not sure why your having trouble downloading from the online server. Which version date are you using? Click on the "?" and select about and it will tell you which date is installed.
Sincerely,
You are amazing...I did not expect this quick response. I bought the software yesterday at Guitar center and the manager mentioned that you guys are really good and fast! well....you are much more. You are super fast! I cannot thank you enough for the speedy support!

I meant Compu Live 2006...some how the comment got posted before I typed the whole thing.
Hello, I'm slightly new to compulive but not new to the lighting biz. I am also having an issue with the online library using the latest update for the software. I see the fixtures I need, select the one I need. Screen disappears and no text gets loaded into the box. I need the ADJ comscan and the venue led pars of various sizes. I can see them but just cannot retrieve the info.
Any help would be great.
Thanks
I am also having the same problem with the online library. We recently purchased the CompuShow SD controller and are running the most recent version of the software (June 8, 2010)and can't seem to access any of the files on the online library. We can see what is there, but when we click on a file, it goes back to the Scanlibrary (Step 1/9) page with nothing in the box for selecting a fixture. We are trying to access the file for the Elation Pro Platinum Spot 5R moving head fixtures.
I was also wondering if there is a file available for Chauvet Colorado1_DMX 9 with 9 channels instead of 4 channels.

Thanks in advance. Smiler

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