Tagged With "positions"

Ok I will do thanks

Hi! Whenever I try to fade some scenes and switches on my design spot 250 pros they do a position reset before going to the next position. Now, most of my scenes do these but two of them don't. This happens when my pan changes but not my tilt in these scenes any help is appreciated.

hi when you say position RESET do you mean like when they first power on? Like a full XY re-home? or they just lose their position for a bit then they fade into the set Pt position?

i mean they do their position reset whenever I turn them on. then lets say I want them to go to the drums. They go to the drums but then if I want them to go to the keys and I press the keys scene instead of just fading to that position they fade to their home position then to they keys scene. but they do not stop at the home position they just fade into them home position and continue to their next destination. Usually the same thing for tilt

Hi, do you have a fade out time in use? Try it with 0 fade out time, cause i think that it is fading out to your home position and then going to the position you clicked on.

Ok I figured out the problem. Apparently something was wrong with the fixture settings thanks

We have six (6) of these fixtures installed since 2017, and have recently sent all 6 back to Elation for repair (had two started dying within weeks of each other, so just sent all 6 in to have the identical replacement process done preemptively). three (3) of the six came back from Elation with their "home" position 90 degrees off (the yoke perpendicular to the menu screen), while the others remain as they were (home is yoke parallel with the menu screen). Console/control is JandsVista V3 A...

@elationservice Any suggestions would be welcomed!

We have six (6) of these fixtures installed and have recently had to replace one. The "home" position 90 degrees off (the yoke perpendicular to the menu screen). On the old units that were already installed (home is yoke parallel the with the menu screen). I am running Grand MA interface. I know it has to be something on the light as I switch DMX address with the light next to it and it worked as expected. So I am at a loss. Any help would be awesome. I called Elation and the service person...

Andy, Perhaps a detailed email may be best suited in regards to this issue. The home position can be calibrated but often its best to check the hardware directly first. Try an email in regards. Hope all is well. support@elationlighting.com

I have a bunch of old Platinum Spot LED Pro II fixtures that I am trying to fix up, a number of them have similar issues and a couple of them have unique issues. I will detail below, and if anyone on here can assist, that would be amazing. Dimmer Issue: A couple of differing issues here. First issue, the dimmer PCB will not output any voltage the LED, but when putting the dimmer into a working fixture, the dimmer outputs perfectly fine, its as if something within the faulty fixture is...

Hi, if you email our service team we can try to assist you with this, please email service@elationlighting.com Thanks!