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Seven Batten 42 no response to firmware upgrade

Tyson ·
I have a 7Batten42 fixture that stopped responding to DMX and after some troubleshooting it was looking like more like a fixture issue rather than a connection, DMX controller or programming issue. I was going to reflash the firmware but it doesn't recognize the USB stick, further reinforcing my theory that it's a fixture issue. I tried it in another fixture and it works fine so it's not the USB stick. Is there a way to reset the fixture that would maybe get it to respond? I've already tried...
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Re: Seven Batten 42 no response to firmware upgrade

Tyson ·
DMX works to another unit with the same cables, etc. Are you suggesting taking the display from the working unit and using it in the faulty one as a test?
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Re: Seven Batten 42 no response to firmware upgrade

ELA GINES ·
Greetings, most likely the DMX driver (located on the display) has been compromised. if possible test with a display from a known good unit.
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Re: Seven Batten 42 no response to firmware upgrade

Jingles8302 ·
Yes, that's what Gines means, label each fixture with tape or something, and swap the displays and see if the issue follows the display.
Topic

Seven Batten 42 - Frozen on "Update Wait..."

Bri ·
Was doing a firmware update with the C-Loader II on 17 fixtures and the final 4 fixtures in the line had their screens freeze on "Update Wait..." and now I cannot get them to respond at all. Powering off and back on just returns me to the same screen. I've tried to update them individually with both the C-Loader and a thumb drive and no response. Is there a way to hard reset the fixtures with the screen frozen like this?
Topic

Seven Batten 42 Firmware

elationservice ·
Upload tool: C-Loader or USB Stick SEVEN Batten 42 Firmware V2.10 What's new: Internal Optimization You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures. If you do not see your fixture listed, please...
Topic

Seven Batten 14 Firmware

elationservice ·
Upload tool: C-Loader or USB Stick SEVEN Batten 14 Firmware V3.10 What's new: Internal Optimization. You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures. If you do not see your fixture listed, please...
Topic

Seven Batten 72 Firmware

elationservice ·
Upload tool: C-Loader or USB Stick SEVEN Batten 72 Firmware V1.14 What's new: Fan Bug Solved You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures. If you do not see your fixture listed, please contact ...
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Re: Seven Batten 42 no response to firmware upgrade

th ·
If resetting defaults didn't do the trick, maybe try a power cycle? Turn it off, unplug for a bit, and then fire it back up.
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