Seven Batten 42 no response to firmware upgrade

TysonMember

I have a 7Batten42 fixture that stopped responding to DMX and after some troubleshooting it was looking like more like a fixture issue rather than a connection, DMX controller or programming issue.

I was going to reflash the firmware but it doesn't recognize the USB stick, further reinforcing my theory that it's a fixture issue. I tried it in another fixture and it works fine so it's not the USB stick. Is there a way to reset the fixture that would maybe get it to respond? I've already tried resetting defaults and that didn't fix it.

8/16/232:25 PM

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ELA GINESLighting Designer

Greetings, most likely the DMX driver (located on the display) has been compromised. if possible test with a display from a known good unit.

8/16/232:33 PM

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TysonMember

DMX works to another unit with the same cables, etc. Are you suggesting taking the display from the working unit and using it in the faulty one as a test?

8/16/233:16 PM

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Jingles8302Admin

@Tyson posted:
DMX works to another unit with the same cables, etc. Are you suggesting taking the display from the working unit and using it in the faulty one as a test?

Yes, that's what Gines means, label each fixture with tape or something, and swap the displays and see if the issue follows the display.

8/16/234:35 PM

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thMember

If resetting defaults didn't do the trick, maybe try a power cycle? Turn it off, unplug for a bit, and then fire it back up.

1/22/246:40 AM

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