Tagged With "KL"

We do not have updates for the unit. Please feel free to contact me at santanaz@elationlighting.com so I can run you through some troubleshooting, if you have not already taken care of this.

I just purchased a handful of KL6 and KL8 fixtures. They've been great for the last week but we just had one completely freeze at full on us. We've taken it down for testing and it doesn't respond to DMX or manual control. It can be seen through RDM and we can use the menu on the side just fine but the light just sits at full intensity. The other 20 we have are just fine. Is there a way to globally reset the fixture? Does it need a firmware update? Or is this our first (and hopefully last) RMA?

I have received these beautiful new units and yet there is no personality that incorporates the Mint color. This is a huge disappointment. I have sent quite a few emails to tech support and staff but have not received any reply. They need to send ETC a color calibration for this unit so the fixture operates correctly. As of now, I have dropped the Mint out of any color picking which seems a total waste.

Uploader Tool needed: C-Loader Or USB KL4 Fresnel Firmware 1.09 KL6 Fresnel Firmware V1.10 KL8 Fresnel Firmware V1.10 KL Panel Firmware V1.10 KL Panel Release notes: IC changes due to supply chain shortages. Please note units with V1.10 cannot be downgraded, however earlier units can be updated to V1.10, however this is not a critical update. KL8 FC Firmware V1.05 What's new: Superseded IC chip. (Not critical update) USB Update Instructions You should not attempt uploading the firmware to...

Hello, I keep getting an Error when the second GSD file is uploading I already try updating it with the USB and with the C-Loader and I get the same problem please advice thanks in advance.

Uploader Tool needed: C-Loader Or USB KL Par V1.04 What's new: Update needed due to IC change due to supply issues. Update not needed/not critical. You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures. If...

Hello guys, unfortunately I have a problem with the Elation KL Panel RGBWCL. Once every while the light is flickering, mostly about every 15 minutes. It doesn't matter if it's wired or the signal comes wireless. Even after an update (to V1.10). Can someone help me with this? Thank you very much!

Just to get the message right, we have about 20 to 25 panels in our show, and the flickering is not always the same panel, but always another one...

I would look at your DMX runs and make sure: A) That you don't have too many DMX devices on one run B) that the DMX line is terminated at the end C) If you have a DMXcat or DMX tester, try sitting in a cue/look and seeing if the flicker finder notices anything. You can also view the DMX levels while you see the flicker and see if something is being sent that shouldn't.

Having the same problem. We have tested everything we can think of, and the flashing/flickering continues to get worse. Did you ever find a solution?

Hi everyone, anyone still having this issue if you can tell me what Lighting console is in use and also the software/firmware version the KL Panels are on that would help us a lot in trying to help you. Thanks!

ETC Ion XE 20 Eos Version 3.2.2.25 OS Version 10.22.02.01 Image Provisioning version: 10.22.02.01 Fixture Library Version 3.2.2.20, 21.Jun.2023 KL Panel Software Version 1.1.2 Also, we are unable to get the KL panels to talk to the board via sACN. We get no response when pinging the instruments, including when connecting an instrument directly to the board via ethernet. In some cases, when we connect them, they will flash white intermittently (between .5-2 seconds between flashes) and...

Firmware Tool Required: C-Loader II and/or USB KL Fresnel 6 FC firmware V1.04 What's new: Reset Default via RDM added. You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures. If you do not see your fixture...

Uploader Tool needed: C-Loader Or USB KL Fresnel 6 CW Firmware 1.0.7 What's New: Internal Optimization You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures. If you do not see your fixture listed, please...

Uploader Tool needed: C-Loader Or USB KL Fresnel 8 CW Firmware 1.0.7 What's New: Internal Optimization You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures. If you do not see your fixture listed, please...

Uploader Tool needed: C-Loader Or USB KL Fresnel 4 CW Firmware 1.0.7 What's New: Internal Optimization You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures. If you do not see your fixture listed, please...

Uploader Tool needed: C-Loader Or USB KL Spot IP Firmware 1.02 What's New: Initial Release. You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures. If you do not see your fixture listed, please contact ...

Uploader Tool needed: C-Loader Or USB KL Panel XL IP V1.03 What's new: - RDM improved - Screen lock bug solved when encoders were used - All pcb's software versions now visible in the info display You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the...

I had a similar glitch with mine a while back. Tried updates, wired, and wireless—no luck. Turns out, it was interference messing things up. Moved some other gear around, and boom, problem solved.

Uploader Tool needed: C-Loader Or USB KL Panel XL V1.08 What's new: Resolved NO DMX Stand Alone Bug. 5 second LED fade up after power cycle implemented. You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures.

Updated one of my fixtures today after which it reported 1.0.4 instead of 1.04. Hoping everything went well and this was just a typo of sorts.

Uploader Tool needed: C-Loader Or USB KL Profile FC Firmware V1.0.4 What's New: LED output improved in Fan Mute Mode. Also Color Spectrum Optimized. You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures. If...

Hi, sorry about that, it should be 1.0.4, there was a small typo when we first made the post. Thanks!

Uploader Tool needed: C-Loader Or USB KL CYC S Firmware V1.0.4 KL CYC L Firmware V1.0.5 What's New: "NET ERROR" and sACN bug resolved and stability improved for KL CYC S, New for KL CYC L: Data processing optimization. You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so...

Uploader Tool needed: C-Loader Or USB KL Panel Firmware V1.14 RELEASE NOTES: 1. Adding Color Tuning and Output Balance 2. Improved 'Self Test Mode' 3. Improved 6000K full output, 4. Improves the channel name/color macros. 5. Improves this point; Color Macros cannot be adjusted with the individual color channels. You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your...

Uploader Tool needed: C-Loader Or USB KL Par FC V1.09 What's new: Color fading bug resolved and fixed "Update software" added to fixture menu. Color tuning DMX trait function revised to match written DMX chart. You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can...