Tagged With "error"

UPDATE Error repeatedly occurs when the installer is loading the "Default Show" then performs a rollback after Error is cancelled.

greetings can you call us at 323-213-4593 when you are in front of your laptop. there will be some needed back and forth in order to resolve. we are available 8am-4:30 pm PST M-F

5R spot pro with a cyan yellow and magenta color error tried replacing the CMY unit with a know working one to no avail. Any thoughts?

Tried installing * Onyx.exe - FAILED Error 1720 * Full V4.2.1045.0.SetupOnyx - FAILED e/Error 1720 *Onyx w/Full v4.2.1045.0.SetupOnyx on error - FAILED w/Error1720 Tried searching Microsoft for solution - nothing that works found. Anyone have any solutions on how to get passed this error and complete the install of Onyx on a Windows 10 laptop. Thanks in advance SquireDude

greetings, you may have a bad pcb. Please remove the arm covers and inspect the Caps for swelling.. if ok try exchanging IC HY483n-3U01

a gobo error can have multiple causes, first check to see if the magnet is present, also check the magnet /sensor orientation as well. also make sure the gobo is in its correct spot. if not successful check continuity from sensor harness to driver. if the problem persists check the PCB. lastly physically check the rotation and make sure the stepper is ok. regarding shutter, are you able to physically open the shutter (make sure the unit is unplugged) if not then the stepper may have seized

Hi y’all! I am working on some Platinum Beam 5rs, and I am getting an error for Gobo rot 1. Does anyone if that is isolated in the head or on the pcb board? Also, I can’t get the shutter to open, are these problems related. Just looking for a starting place. Thank you and God Bless!

I will try those steps. Thank you!

Hey guys, trying to figure out where the ballast is on a Hybrid fixture. FIxture is saying ballast error but can't find any paperwork on where to look. Anybody have any leads? Thanks in advance!

Greetings the ballast is located on the base, also a bad lamp can cause this error as well. Please note you will need to confirm IP upon re-assembly ELECTRONIC BALLAST FOR PLATINUM FLX (elationlighting.com)

I am updating firmware on the Proteus Maximuses using the E-Loader III. I’m receiving this particular error. What do I do?