Tagged With "5R"

Greetings the power supply has a surface fuse, its covered by a light blue rubber cap. please inspect this fuse as well.

I found this fuse and replaced it as well and still the fixture does not power up when I plug it in.

ok confirm you have line voltage going to the PSU (please use a meter also observe safety guidelines since its high voltage) if you have 120V then its time to swap the psu.

5R spot pro with a cyan yellow and magenta color error tried replacing the CMY unit with a know working one to no avail. Any thoughts?

The lamp and fuse blew in my fixture. I replaced the lamp and borrowed a fuse from another working Platinum Spot 5R to get this fixture up and running but the fixture does not power on when plugged in. I used the DC Switch button to power on the menu with the internal battery. I reset lamp hours to 0, reset last run hours to 0, restored factory defaults, and turned off hibernation but it still does not power on. Can anyone help me with this?

greetings, you may have a bad pcb. Please remove the arm covers and inspect the Caps for swelling.. if ok try exchanging IC HY483n-3U01

Greetings, fan control was removed, the 5r Lamped required a fixed air flow (unlike traditional discharge lamps) meaning speed could be be variable.

Thank you for the heads up.

Hello everyone. Today I was using the V1.0 Plat Spot 5R Pro menu to help me find the fan control. According to the manual it is in the personality menu and between Status Settings and Display Settings. On my fixture which is running V1.1 there is no such menu. I can not find a V1.1 menu anywhere online and I have gone through the menu on the head and can not find anything to do with Fan control. Can anyone help?

a gobo error can have multiple causes, first check to see if the magnet is present, also check the magnet /sensor orientation as well. also make sure the gobo is in its correct spot. if not successful check continuity from sensor harness to driver. if the problem persists check the PCB. lastly physically check the rotation and make sure the stepper is ok. regarding shutter, are you able to physically open the shutter (make sure the unit is unplugged) if not then the stepper may have seized

Hi y’all! I am working on some Platinum Beam 5rs, and I am getting an error for Gobo rot 1. Does anyone if that is isolated in the head or on the pcb board? Also, I can’t get the shutter to open, are these problems related. Just looking for a starting place. Thank you and God Bless!

I will try those steps. Thank you!

Are there service/repair manuals for the following: Platinum Spot 5R Platinum Spot 5R PRO Design Spot 250 Thank you!

Hi, you can request these by simply emailing Service@elationlighting.com