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Re: Design Spot 250 Pro Color wheel alignment

Ricardo C. ·
I would try calibrating the color wheel while a fixed color is selected. The password for calibrating is 50. Try changing the values until to reach your desired output.
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Re: Platinum Spot 5R Not Powering On

ELA GINES ·
Greetings the power supply has a surface fuse, its covered by a light blue rubber cap. please inspect this fuse as well.
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Re: Platinum Spot 5R Not Powering On

CHEffects ·
I found this fuse and replaced it as well and still the fixture does not power up when I plug it in.
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Re: Platinum Spot 5R Not Powering On

ELA GINES ·
ok confirm you have line voltage going to the PSU (please use a meter also observe safety guidelines since its high voltage) if you have 120V then its time to swap the psu.
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Design Spot 250 Pro Color wheel alignment

Service ·
Hi all, Elation doesn't support the DS250 pro anymore or I'd ask them. I have a color wheel that is slightly out of alignment and it seems like the "calibrate values" option available in the fixture menu would be able to correct this. However, when I look in the manual for instructions it says only to contact Elation customer support. Anyone done this before? Able to pass along these instructions they mention? Or point me to where I'd be able to find them? Thanks, -Josh
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R2x beam and spot profile needed

Scott H ·
i need a profile for both rouge r2x beam and spot for compu live please!
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Platinum Spot 35... Just... shoot me now

Allen Stevens ·
When this club opened, it could have been an Elation crown jewel showroom. I think we had 24 each of the PSpot35's, PSpot 15 Pro, PSpot 5r Pro as well as several dozen PBeam 5r and 12 PBeam 15's. Also an impressive array of Event Bars, 32 in all. Despite a fairly dedicated crew and regular maintenance schedule, fixtures started dropping like flies within the first year. Warranty repairs were spotty, but they happened. Then everything was out of warranty, and the real carnage happened. Coming...
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5R Spot Pro cyan, yellow, magenta color error

Carpentermit ·
5R spot pro with a cyan yellow and magenta color error tried replacing the CMY unit with a know working one to no avail. Any thoughts?
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Platinum Spot 5R Not Powering On

CHEffects ·
The lamp and fuse blew in my fixture. I replaced the lamp and borrowed a fuse from another working Platinum Spot 5R to get this fixture up and running but the fixture does not power on when plugged in. I used the DC Switch button to power on the menu with the internal battery. I reset lamp hours to 0, reset last run hours to 0, restored factory defaults, and turned off hibernation but it still does not power on. Can anyone help me with this?
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250 Design Spot plastic cover panels

Kojak ·
I have had these Design Spot 250 lights for about 9 years and the rubberized coating on the plastic covers of the lights had deteriorated into a sticky oily mess. You couldnt touch the units you'd end up with hands full of a greasy glop. No spray solvent I tried would remove this stuff. Elation couldn't help me, they wanted to sell me new replacement covers. They couldn't even tell me what the coating was made of. Each time I touched the lights I had to run and wash my hands. My workers...
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Platinum Spot 5R Pro fan speed

adamlive ·
I've got a 5R Pro fixture that I finally figured out had an intermittent fan speed issue that was causing the fixture to overheat and burn out lamps after just a couple shows. Replaced the fan and it runs cooler, out of the danger zone. But still too close to the danger zone, it gets as high as 200F (93C) even though the ambient temperature is low. I feel like I can hear the fan change speeds when the head flips over. Is that a real thing? The manual says there's a fan control setting (High,...
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Re: 5R Spot Pro cyan, yellow, magenta color error

ELA GINES ·
greetings, you may have a bad pcb. Please remove the arm covers and inspect the Caps for swelling.. if ok try exchanging IC HY483n-3U01
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Re: Platinum Spot 35... Just... shoot me now

ELA GINES ·
hi Allen can you please email me at Gines.gines@elationlighting.com . I will need more info from you in order to better assist.
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Re: Platinum Spot 5R Pro fan speed

Ricardo C. ·
The first thing I would check is if the fan is installed in the correct direction. Having the fan installed incorrectly can cause overheating issues. If you have another fixture that is working properly, I would make sure your fans on the problem unit are installed in the same direction.
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Re: Platinum Spot 5R Pro fan speed

adamlive ·
Thank you - it's going the right direction for sure. I'm not convinced it's running at full speed. It could be a temperature sensor or something but if I could manually set the fan speed to high (like in the manual) it could solve the problem and/or be a permanent fix at this point.
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Re: Platinum Spot 5R Pro fan speed

Ricardo C. ·
Have you tried resetting the fixture to default settings? Personality > Reset Default > ON If the fixture ask for a passcode, it is 011
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Re: 250 Design Spot plastic cover panels

chadillac ·
Thank you for the tip, I came to the forum today because I'm having the same issue on my older Platinum 5R beams and 5R spots. It's only on the head covers so far, but when we cleaned them this year, some came out with white splotches that were sticky, some looked like the entire cover was coming off the substance was sticky underneath. I am going to try your soaking method to see if I can restore these head covers.
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Re: 250 Design Spot plastic cover panels

Kojak ·
I don't know what this substance is but in the 90s there were lots of electronic gear that was encased with this rubber coating because it gave the device a "tough" look. Years later we know now that stuff is no good; it decomposes over time and turns to greasy sticky tar. Elation techs say the company doesn't supply lights coated with this substance anymore; they use a different plastic panel supplier for their products now, and they were not willing to say what the substance was or offer...
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Design Spot 575e

harleybob ·
Can someone tell me how to invert the LCD Menu display for hanging fixture upside down?
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Re: Design Spot 575e

ELA GINES ·
Greetings unfortunately this was not available in this model
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E Spot Series Fixture Firmware

elationservice ·
E Spot LED III Firmware V1.3.1 What's new in V1.3.1: change menu display to read Primary/Secondary instead of Master/slave. You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures. If you do not see your...
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Fuze Spot Firmware

elationservice ·
Firmware Tool Required: C-Loader II or USB Fuze Spot Firmware V1.0.10 You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures. If you do not see your fixture listed, please contact Firmware@elationlighting.com
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Fixture Profile Needed for ETC Color Source Spot v1.7 that will work with Emulation V1.4.3

Joe@arbc ·
Hey can we get a Fixture Profile for a ETC ColorSource Spot V1.7 that will work with Emulation very 1.4.3. We will be replacing our lighting control system in a couple of months - but need this during transition for 6 fixtures
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Re: Fixture Profile Needed for ETC Color Source Spot v1.7 that will work with Emulation V1.4.3

Jingles8302 ·
Hi, i do not believe this will be a problem, please email me the DMX chart for the fixture and we can probably have something made within 2-3 business days. james.keeley@elationlighting.com
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Re: Fixture Profile Needed for ETC Color Source Spot v1.7 that will work with Emulation V1.4.3

Joe@arbc ·
Attached are copies of the users guide Thank you ______________________________ Joe Sinclair | Minister to Students Aversboro Road Baptist Church | 1600 Aversboro Road | Garner | NC | 27529 919.779.0434 | mobile 919.417.6140 www.aversboro.church < http://www.aversboro.church > | www.aversborostudents.com < http://www.aversborostudents.com > [Text Description automatically generated]
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Re: Platinum spot 5r pro missing fan menu

ELA GINES ·
Greetings, fan control was removed, the 5r Lamped required a fixed air flow (unlike traditional discharge lamps) meaning speed could be be variable.
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Re: Platinum spot 5r pro missing fan menu

samwho10 ·
Thank you for the heads up.
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Platinum spot 5r pro missing fan menu

samwho10 ·
Hello everyone. Today I was using the V1.0 Plat Spot 5R Pro menu to help me find the fan control. According to the manual it is in the personality menu and between Status Settings and Display Settings. On my fixture which is running V1.1 there is no such menu. I can not find a V1.1 menu anywhere online and I have gone through the menu on the head and can not find anything to do with Fan control. Can anyone help?
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Elation LED Spot II Locking up

OwenSmith ·
Hey everyone, I am working with six different LED Spot II moving head fixtures, and they are all having the same issue. They will randomly lock up and not respond to any DMX control signals. The only way to fix it is with either a power cycle, or to wait until the fixture automatically does a fixture reset. After which, everything is back to normal until it locks up again. It only seems to effect the LED II fixtures, and not our LED III fixtures. Is this a common issue? Is there a way to fix...
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Re: Elation LED Spot II Locking up

ELA GINES ·
Greetings, can you please email me at gines dot gines at elationlighting dot com. please confirm the model as well as currently serial number they are on.
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Re: Design Spot 250 Pro Service Manual needed

ELA GINES ·
Greetings, please email me at gines dot gines at elation lighting dot com. also just a heads up parts for the DS250pro are no longer available. also let me know what issues you are having, i maybe able to point you in the right direction.
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Design Spot 250 Pro Service Manual needed

Ray ·
A bit of a shot in the dark but decided to ask here... In the past (2011 or so), requests for service manuals would usually get a response of "Send me your email and I'll forward one to you". Is that still possible today? I have two 250 Pros I need to revive for my church. (I already downloaded the User Manual...) Any help is greatly appreciated!!
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Elation 8 FC Fresnel profile and Fuze Spot

KSRock ·
I have received these beautiful new units and yet there is no personality that incorporates the Mint color. This is a huge disappointment. I have sent quite a few emails to tech support and staff but have not received any reply. They need to send ETC a color calibration for this unit so the fixture operates correctly. As of now, I have dropped the Mint out of any color picking which seems a total waste.
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