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Tagged With "Platinum"

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Re: Platinum Spot 5R Not Powering On

ELA GINES ·
Greetings the power supply has a surface fuse, its covered by a light blue rubber cap. please inspect this fuse as well.
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Re: Platinum Spot 5R Not Powering On

CHEffects ·
I found this fuse and replaced it as well and still the fixture does not power up when I plug it in.
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Re: Platinum Spot 5R Not Powering On

ELA GINES ·
ok confirm you have line voltage going to the PSU (please use a meter also observe safety guidelines since its high voltage) if you have 120V then its time to swap the psu.
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Platinum Spot 35... Just... shoot me now

Allen Stevens ·
When this club opened, it could have been an Elation crown jewel showroom. I think we had 24 each of the PSpot35's, PSpot 15 Pro, PSpot 5r Pro as well as several dozen PBeam 5r and 12 PBeam 15's. Also an impressive array of Event Bars, 32 in all. Despite a fairly dedicated crew and regular maintenance schedule, fixtures started dropping like flies within the first year. Warranty repairs were spotty, but they happened. Then everything was out of warranty, and the real carnage happened. Coming...
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Platinum Spot 5R Not Powering On

CHEffects ·
The lamp and fuse blew in my fixture. I replaced the lamp and borrowed a fuse from another working Platinum Spot 5R to get this fixture up and running but the fixture does not power on when plugged in. I used the DC Switch button to power on the menu with the internal battery. I reset lamp hours to 0, reset last run hours to 0, restored factory defaults, and turned off hibernation but it still does not power on. Can anyone help me with this?
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Platinum Spot 5R Pro fan speed

adamlive ·
I've got a 5R Pro fixture that I finally figured out had an intermittent fan speed issue that was causing the fixture to overheat and burn out lamps after just a couple shows. Replaced the fan and it runs cooler, out of the danger zone. But still too close to the danger zone, it gets as high as 200F (93C) even though the ambient temperature is low. I feel like I can hear the fan change speeds when the head flips over. Is that a real thing? The manual says there's a fan control setting (High,...
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Re: Platinum Spot 35... Just... shoot me now

ELA GINES ·
hi Allen can you please email me at Gines.gines@elationlighting.com . I will need more info from you in order to better assist.
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Re: Platinum Spot 5R Pro fan speed

Ricardo C. ·
The first thing I would check is if the fan is installed in the correct direction. Having the fan installed incorrectly can cause overheating issues. If you have another fixture that is working properly, I would make sure your fans on the problem unit are installed in the same direction.
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Re: Platinum Spot 5R Pro fan speed

adamlive ·
Thank you - it's going the right direction for sure. I'm not convinced it's running at full speed. It could be a temperature sensor or something but if I could manually set the fan speed to high (like in the manual) it could solve the problem and/or be a permanent fix at this point.
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Re: Platinum Spot 5R Pro fan speed

Ricardo C. ·
Have you tried resetting the fixture to default settings? Personality > Reset Default > ON If the fixture ask for a passcode, it is 011
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Platinum Seven Firmware

elationservice ·
Uploader Tool needed: E-Loader III or USB Platinum Seven Firmware V1.2.1 What's New: -Master/Slave text changed to Primary/Secondary You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures. If you do not see...
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Re: Platinum spot 5r pro missing fan menu

ELA GINES ·
Greetings, fan control was removed, the 5r Lamped required a fixed air flow (unlike traditional discharge lamps) meaning speed could be be variable.
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Re: Platinum spot 5r pro missing fan menu

samwho10 ·
Thank you for the heads up.
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Platinum spot 5r pro missing fan menu

samwho10 ·
Hello everyone. Today I was using the V1.0 Plat Spot 5R Pro menu to help me find the fan control. According to the manual it is in the personality menu and between Status Settings and Display Settings. On my fixture which is running V1.1 there is no such menu. I can not find a V1.1 menu anywhere online and I have gone through the menu on the head and can not find anything to do with Fan control. Can anyone help?
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