Tagged With "RMA"

Topic

Show Designer 1 - Not operating

SquireDude · 11/18/209:12 PM

Hi, I recently got back to my Winter job and found that our Show Designer 1 is inoperative. When I tried to turn the power switch on or off the blue LCD screen flashes for a second then goes blank. Nothing is operative on the board, no lights (LED) or anything. Is there a method of restoring to factory? Or is this a failure that needs a factory repair (RMA)? How do I contact Elation for an RMA ans shipping instructions? Thanks for the assist in advance. SquireDude

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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Show Designer 1 - Not operating

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