Tagged With "install"

Good morning. I am attempting to download and install my ULink. I have followed the instructions in User Guide Rev 1.2, and i get a message saying that the installation was successful. However when I try to access the ULink from within the MAgic260 app, I get a message that the file ft8u245.dll cannot be found. I am attempting the installation on a Windows 10 PC

We have been experiencing this problem ever since moving into this venue. If anyone has any insight we would greatly appreciate it. We have had an electrician come look and install a UPS in case this was a power surge issue but it is still happening. Our house lights are the color pendant series. We have a second, smaller room for other events that has newly installed sixpar 100's as the house lights. In the main room (with ther color pendants) the first fixture in the DMX chain continually...

Greetings, for sure you are getting an excess of voltage on the data line. also its not uncommon to have other PCB affected if a voltage related event occurs (collateral damage) long term. you may have to have an electrician use a scope VS just metering voltage, this may reveal some anomalies affecting your lights.