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Platinum Wash ZFX Pro Zoom stuck

MrE1998 ·
I’m having issues with some of my Zfx wash pros where they’re stuck at a specific zoom degree and won’t respond to controls. Does anyone have suggestions what may be keeping it from working? I’ve tried factory resetting and manually controlling the zoom from the fixture itself but no luck.
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Re: Platinum Wash ZFX Pro Zoom stuck

ELA GINES ·
over time the small hex nut can tighten up causing the linear motors to bind. try backing them off 1/2 turn and retest. if not successful then the linear motor maybe fatigued and require replacement.
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Re: Platinum Wash ZFX Pro Zoom stuck

MrE1998 ·
Where in the fixture is that hex nut/motor? The head, arms or base?
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Re: Platinum Wash ZFX Pro Zoom stuck

ELA GINES ·
sorry it would be on the end of the linear motor itself, email parts at elation lighting . com and ill send a picture.
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Re: Platinum Wash ZFX Pro Zoom stuck

MrE1998 ·
I went ahead and tried loosening the 3 hex nuts that half turn, but during testing I don’t see/hear any of the 3 the motors run at all. Would it be all 3 went bad at the same time or potentially something else in the board not sending power to those 3 motors?
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Re: Platinum Wash ZFX Pro Zoom stuck

MrE1998 ·
I tried tracing the power lines but just making sure, the power for those 3 motors is on the backboard connected to J20-J22, correct?
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Re: Platinum Wash ZFX Pro Zoom stuck

ELA GINES ·
check voltage at the linear motor, it is possible for all to go out since they work equally.
Topic

ZFX UPDATED HARNESS SPECS

MrE1998 ·
Hey everyone, I am aware that the ZFX wash has a known issue of flickering and needs an updated wiring harness, but now that my lights have started having that issue, the part seems to be out of stock everywhere with no signs of being restocked. Does anyone have the correct wire gauge/material/braiding/ends that the harness uses to potentially make it myself? I know it's not recommended to make them myself, but the need is urgent.
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