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Dartz 360 Firmware issue

Mperk · 2/25/248:22 PM

Hey there, I have a dart 360 that is not working correctly. I can use intensity, but the pan and tilt are non-responsive. When I looked at the software u1 + u5 had software but u2-u4 had nothing there. There's nothing different across the rest of the lights other than the software difference. Picture for reference, please advise

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Re: Dartz 360 Firmware issue

Jingles8302 · 3/11/2410:49 AM

You should reach out to Firmware@elationlighting.com for help with this.

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Re: Dartz 360 Firmware issue

Jeff S - Illumixx/Tech · 9/4/241:19 PM

You may require a Pan/Tilt PCB and or other. U1 is the Main PCB, a software flash may be required as well once the cause has been determined.

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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Dartz 360 Firmware issue

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