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Color Chorus 72 Brightness Issue

Bill Jenkins ·
We have 4 Color Chorus 72 fixtures. We have them addressed and assigned properly. One of the 4 is not as bright as the other three even when the fader is at 100%. Our lighting control system is Avolites Titan Mobile. Any suggestions on correcting this?
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Re: Color Chorus 72 Brightness Issue

ELA GINES ·
please set address and mode identical to another fixture with proper output. if the output still isnt as bright then please perform a "hard reset" via the menu go to FUNCTION>RESET DEFAULT> ARROW UP TO ON AND HIT ENTER: The unit will default to address. Please set your mode and address and retest. if not successful then please contact support at elationlighting.com we will most likely need to bring this unit back for repair.
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Re: Color Chorus 72 Brightness Issue

Bill Jenkins ·
Hi, thanks for the reply. I performed the hard reset and the symptom is still persisting.
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Re: Color Chorus 72 Brightness Issue

ELA GINES ·
ok thank you for trying, under the circumstances we will need the unit returned to us for inspection. Please email RMA@ELATIONLIGHTING.COM to request an RMA.
Topic

Seven Batten 72

Zach.S ·
Upload tool: C-Loader or USB Stick Seven Batten 72 Firmware V1.10 You should not attempt uploading the firmware to the fixture unless you have read and fully understand the instructions that came with the relevant Fixture firmware uploader for your fixture. Clicking this link will take you to the Software uploader section of our website so you can pick the correct uploader tool for your needs and fixtures. If you do not see your fixture listed, please contact Firmware@elationlighting.com
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