I use a CompuCue Basic dongle with various lighting programs (I prefer MyDMX 2.0). I spent a grand on a new Windows Surface Pro X to be able to Cue scenes live from a tablet on a mic stand. Tablet is a 64-bit Windows 10. The tablet recognizes the 'unkown device' (dongle) plugged in and any program I try to use (ESA2, MyDMX, Compushow, etc) automatically starts in Demo mode. I've tried reloading the driver and am told it is successfully added but it gives an error to contact the manufacturer...
Confirmed, the interface you have is not compatible with ARM based systems. You either need a different computer (The other surface laptops are intel or AMD i believe) or we may have a new interface that will be ARM compatible soon or available from the developers own product line.
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