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Re: Show Designer 1 Bricked

ELA GINES ·
greetings if you are comfortable working on the unit the try the following: with the units unplugged open it up.. you will see a large PCB with multiple E-proms. make sure they are properly seated then retest.. if successful then close the unit up and enjoy if not then you may need to send it in for repair: for RMA requests email RMA @ELATION LIGHTING.COM
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Re: Show Designer 1 Bricked

ProfFilament ·
Thanks for your reply, Ela! I just got off the phone with support and they said something similar about the PCB and sent me a RMA request form. I'm curious though, since that repair sounds like something that I would feel comfortable trying, do you know if opening the unit would void my warranty and make it so that I could no longer send it in for an RMA repair?
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Re: Show Designer 1 Bricked

Rafael C. ·
To whom it may concern, The display PCB's have changed in time but it's the same operating system. It could be either a bad display or a bad PCB inside. If it's within the 2 year warranty your best bet would be to send it in for warranty repair. You can always send an email to rma@elationlighting.com to set you up with a RMA to send it in. If it's not under warranty anymore and if you have another working unit with the same color display, you can always start by trying to swap out the...
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Show Designer 1 Bricked

ProfFilament ·
Hello, This is my first time posting on these forums, so please let me know if there is a better place for me to post about this (I searched and couldn't find any posts about similar issues). I work at a company with several Elation Show Designer 1s. They have been reliable, but we had ordered a new set of them a little while back that seem to have been from a different series of production, despite being the same unit type (Show Designer 1). I say this because our original units had blue...
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