Tagged With "Personality"

I have received these beautiful new units and yet there is no personality that incorporates the Mint color. This is a huge disappointment. I have sent quite a few emails to tech support and staff but have not received any reply. They need to send ETC a color calibration for this unit so the fixture operates correctly. As of now, I have dropped the Mint out of any color picking which seems a total waste.

I recently purchased the T3 and everything is working fine (with a few glitches due to pc software but that's to be expected). However, I am patched into 4 x Elation Proteus Maximus fixtures (extended mode) and they will not output at all. Pan and tilt work fine just no dimmer. I have checked everything. the personality is correct, the patch is correct, the mode is correct, and each attribute is open and full. The console is also directly hardwired to the fixtures with no data break from...

Hi, I just wanted to pop in and say that we are looking into this and will reply when we have some more info for you. Do you know what firmware version all of the Proteus fixtures are on?

Hi, sorry for the delay on this, but are you absolutely sure that all other non-intensity parameters are at their correct home value?

Thank you for the reply. After wayyyyy too much troubleshooting it was eventually brought to my attention that the lights were actually the proteus lucious, not maximus; it was not my best moment lol. Charlie Botwin L i g h t i n g D e s i g n e r Levitt Pavilion / Ophelia’s Electric Soapbox / Z2 Entertainment Denver, CO 913-220-7441 / charliebotwinld@gmail.com From: Elation Lighting Sent: Friday, July 28, 2023 12:01 PM To: cbot Subject: [New Reply] Elation Proteus Maximus not working with...