Tagged With "Help"

Hello guys, unfortunately I have a problem with the Elation KL Panel RGBWCL. Once every while the light is flickering, mostly about every 15 minutes. It doesn't matter if it's wired or the signal comes wireless. Even after an update (to V1.10). Can someone help me with this? Thank you very much!

Just to get the message right, we have about 20 to 25 panels in our show, and the flickering is not always the same panel, but always another one...

I would look at your DMX runs and make sure: A) That you don't have too many DMX devices on one run B) that the DMX line is terminated at the end C) If you have a DMXcat or DMX tester, try sitting in a cue/look and seeing if the flicker finder notices anything. You can also view the DMX levels while you see the flicker and see if something is being sent that shouldn't.

Having the same problem. We have tested everything we can think of, and the flashing/flickering continues to get worse. Did you ever find a solution?

Hi everyone, anyone still having this issue if you can tell me what Lighting console is in use and also the software/firmware version the KL Panels are on that would help us a lot in trying to help you. Thanks!

ETC Ion XE 20 Eos Version 3.2.2.25 OS Version 10.22.02.01 Image Provisioning version: 10.22.02.01 Fixture Library Version 3.2.2.20, 21.Jun.2023 KL Panel Software Version 1.1.2 Also, we are unable to get the KL panels to talk to the board via sACN. We get no response when pinging the instruments, including when connecting an instrument directly to the board via ethernet. In some cases, when we connect them, they will flash white intermittently (between .5-2 seconds between flashes) and...

I had a similar glitch with mine a while back. Tried updates, wired, and wireless—no luck. Turns out, it was interference messing things up. Moved some other gear around, and boom, problem solved.

Hi, I have a clients Beam 15R Pro on my workbench and D3 on PCB 0728B seems to be frying, D3 is a surface mount product and can replace it if I had the correct component ID, nothing else seems to be fried, what else should I check, any ideas, other than component failure, what could have caused this part to cook up to smoking point? Should I be replacing the whole board? thanks in advance!

Hello there i do hope all is well and you are doing okay. In regards to this, please reach out to us directly vie SUPPORT@ELATIONLIGHTING.COM and we can advise from there. All in all it seems like you will need to replace the PCB. Thank you