EN4 -firmware update

Filip MilenkovićMember

Hello

I update an EN4 with file "NETRON_4in1_Web_V2.4" and after device upload file I lost control over EN4.

I Tried to change address even factory reset but like he is lost connectivity on both ethernet ports.

It shows on screen of EN4 that cable is in port but no connectivity with laptop from web browser.

I tried to reach it from EDGE and Chrome.

Even Onyx now cannot see it

Network port of my laptop (IP 2.169.56.4) is in the range like EN4 (IP 2.169.56.5)

Boot SW 1,4

Firmware V2.1

Web Ver V2.4

I wanted to update firmware version to 2.6 but now it lost communication and now is not useful

6/8/213:40 AM

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Original Post

Jingles8302Admin

Hi, the Obsidian range of products is supported by a different team than us here at Elation, they have their own forum as well. I am sure if you post this to the Netron section they will reach out ASAP, or email their support.
https://forum.obsidiancontrol.com/c/netron/47

6/8/218:25 AM

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